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In the world of pharmaceutical innovation, progress is driven by cutting-edge science and relentless improvement. For Chiesi Group, one of Europe’s most renowned pharmaceutical companies, this mindset goes beyond their products—it extends into how they manage their greatest asset: their people.
Chiesi knew that innovation in HR could be just as transformative as the breakthroughs they create in the lab. So, they turned to myMeta to elevate their HR processes and integrate SAP SuccessFactors in a way that would propel their global operations forward. The result? A seamless, high-performance HR system that adapts to the changing needs of their business, without being limited by default configurations.
The Need for Change: Why Settle for Defaults?
As one of the largest global pharmaceutical companies, Chiesi’s HR processes needed to evolve, just as their products do. They couldn’t afford to be restricted by the default settings of SAP SuccessFactors, no matter how robust the system seemed. Instead, Chiesi set out to create a solution that would truly work for them, globally and seamlessly.
As Marco Camin, Head of Global HR Analytics & HRIS at Chiesi, explained:
"We’ve always worked closely with you [myMeta], starting from various areas and evolving across multiple use cases. You've [myMeta] implemented several features, including some of the most interesting ones recently."
This collaboration began with the clear goal of continuous improvement and exploring how SAP SuccessFactors could be leveraged beyond its defaults.
The Science of Integration: myMeta and SAP SuccessFactors in Action
In 2019, Chiesi embarked on a journey to implement SAP SuccessFactors and from the start, they knew it needed to be much more than just a tool. They sought to create a system that works in tandem with their needs—not something that just fits the mold.
Marco Camin elaborated on their approach:
"We implemented SAP SuccessFactors at the end of 2019. When we introduced this new system to our employees, we structured and organized it with care. From the beginning, myMeta has been instrumental in supporting us through this transition."
The process was about more than just adoption; it was about fine-tuning and customizing a solution that would benefit their entire organization.
One key component of success came from integrating myMeta with SAP SuccessFactors to solve usability challenges and automate processes. For example, Chiesi streamlined their recruitment process to cut down on manual tasks:
"One example is the recruiting process, where we simplified and streamlined certain mandatory steps, including the generation of offer letters."
This was just one example of how Chiesi customized the system to meet their needs.
Global Consistency: Delivering the Same Experience Worldwide
As a global organization, Chiesi needed a solution that would work seamlessly across their various locations, providing a consistent user experience no matter where employees were.
Marco Camin shared how myMeta helped create a uniform experience:
"myMeta has allowed us to create a seamless experience across all our branches globally, ensuring that all our colleagues enjoy the same consistent user experience, regardless of location."
This integration not only enhanced the user experience but also helped bypass the limitations inherent in SAP SuccessFactors’ default configuration.
Transforming User Experience and Efficiency
The true transformation came when Chiesi took full advantage of myMeta’s ability to improve usability. What was once an “add-on tool” became a critical enabler embedded directly into the system.
Marco Camin described this pivotal moment:
"Initially, it was more like an add-on tool, but now it’s fully embedded within the SuccessFactors codebase. This has significantly improved usability across devices, including mobile, desktop, and tablets, while eliminating compatibility issues seen with standalone solutions."
No longer were employees limited to a specific device or interface. They could access SAP SuccessFactors anytime, anywhere, from any device—ensuring the same efficiency and accessibility no matter where in the world they were working.
Looking Forward: How Chiesi’s Success Is a Blueprint for Future HR Transformation
Chiesi’s bold decision to integrate myMeta with SAP SuccessFactors has already yielded impressive results:
- Simplified HR processes through automation
- Enhanced user experience across global teams
- Seamless integration that works on multiple devices
- Data-driven insights to make more informed HR decisions
Marco Camin summed up the transformation perfectly:
"This experience allowed us to overcome many limits and achieve concrete results."
It’s clear that Chiesi didn’t just settle for default configurations—they chose to challenge the status quo, making HR more efficient, more personalized, and more future-ready.
The Power of Strategic HR Innovation
Just as in the pharmaceutical industry, where breakthroughs require bold decisions and innovative thinking, Chiesi’s HR transformation is a story of challenging conventional wisdom. By choosing to integrate myMeta and optimize SAP SuccessFactors, they’ve set a new standard for global HR success.
The results speak for themselves. Chiesi’s HR transformation is no longer about just adapting to the tools—it’s about building something that works for them, their employees, and their future growth.
If your HR systems are still operating on default settings, maybe it’s time to rethink your approach. Take a page out of Chiesi’s book and embrace innovation to transform your HR for the future.
Request a demo today and discover how myMeta can help you take your HR system to the next level!
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